Very kind and courteous, took the time to explain the whole process.
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Appointment for a routine Fall furnace check-up. Tech arrived as expected then went straight to work. Upon completion of the checkup verbally advise of the findings and the appointment was complete.
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Wow, what a good job! The system is working beautifully. Thank Wes and Care Heating. Looking forward to a warm winter now!
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Andy was professional and serviced the furnace in a timely manner. Disappointed it wasn't Wes,we really like Wes but Andy was pretty cool too. Thankyou so much,I'm glad we reached out to your company & will continue to do so.
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Service was great and it was nice to have the same technician each time.
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Kyle Fisher, the tech for CARE, came into our home to do the inspection and maintenance on our AC & furnace as needed. He was very efficient and patient with us to explain everything he did step by step. He addressed all our concerns. We will be requesting Kyle for all our future needs. Kudos to both Kyle and CARE Heating and Cooling.
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1. Don showed up on the dot at the beginning of the 4-hour window. Excellent. 2. He answered a few questions I had up front that set my mind at ease. 3. Took care of both the heat and AC tune-up in a thorough and friendly manner. 4. Super friendly. Great experience all around.
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Ciara was great with my elderly mom who has memory issues. She was so patient and explained how to use the thermostat several times, and helped us come up with ways to help her remember. I am so appreciative of her kindness. Thank you!
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Wes communicated with me on expected arrival time, was easy to talk to and explained the issue in a way I could understand. He gave me options and expected pricing and came back out the next day to install new parts to fix the issue.
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Wes is very efficient, efficient, and reliable. The whole team tries to accommodate customers’ needs.
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Wes was friendly and professional. Great customer service!
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