Overall Experience
Quality
Price
Convenience
1. Don showed up on the dot at the beginning of the 4-hour window. Excellent. 2. He answered a few questions I had up front that set my mind at ease. 3. Took care of both the heat and AC tune-up in a thorough and friendly manner. 4. Super friendly. Great experience all around.
Overall Experience
Quality
Price
Convenience
Ciara was great with my elderly mom who has memory issues. She was so patient and explained how to use the thermostat several times, and helped us come up with ways to help her remember. I am so appreciative of her kindness. Thank you!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Wes communicated with me on expected arrival time, was easy to talk to and explained the issue in a way I could understand. He gave me options and expected pricing and came back out the next day to install new parts to fix the issue.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Wes is very efficient, efficient, and reliable. The whole team tries to accommodate customers’ needs.
Overall Experience
Quality
Price
Convenience
Wes was friendly and professional. Great customer service!
Overall Experience
Quality
Price
Convenience
On time,very thorough inspection and cleaning. Wes is awesome to work with. He knows what he’s doing and doesn’t cut corners.
Overall Experience
Quality
Price
Convenience
Had an A/C tuneup and good thing we did. Kyle noticed an issue that would've become a much larger problem. Kyle explained everything to me about the issue and how to combat it in the most cost effective way and hopefully prolong the life of the A/C unit. It's running better and cooling better now thanks to Kyle and Care H & C. Thank you and great job.
Overall Experience
Quality
Price
Convenience
Mike arrived on time and quickly corrected the heating system issue. Also though maintenance call was not too involved I have had good experience with Care H&C technicians and recommend them.
Overall Experience
Quality
Price
Convenience
I was blown away (pun intended) by the care given by CARE! Kyle was a consummate professional, he led us through each step of the process, told us exactly what was wrong, and repaired it immediately. The appointment window was from 8-12, and he came first thing Monday morning and was out by around 8:30 - incredible!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I always have good experiences with CARE. Wes came to fix things and he is thorough, personable, polite and friendly. He is a great asset to this company!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
